Manoj Sainadh Devaki

Senior Systems Engineer - Qualtrics Inc.

Nov 2019 - Present

Architected and implemented scalable, secure multi-account multi-regional AWS environments using advanced VPC designs, Transit Gateways, and VPN tunnels, supporting multi-region and multi-account architectures.
Engineered and deployed an Automated Speech Recognition (ASR) service leveraging OpenAI Whisper & Python on Kubernetes, reducing transcription costs by 80% while processing over 100,000 minutes of audio daily.
Enhanced security by deploying SIEM (Splunk, Qualys) and NIDS/HIDS solutions (Palo Alto firewalls, AWS WAF), ensuring compliance with security standards like PCI and FedRAMP, reducing security incidents by 75%.
Re-architected and optimized AWS infrastructure to achieve PCI-DSS compliance under strict deadlines, preventing potential compliance violations and ensuring continuous regulatory adherence.
Led the design and deployment of AWS GovCloud environments to meet stringent compliance requirements, including data isolation and advanced IAM access controls.
Configured multi-cloud VPN tunnels between AWS and IBM infrastructure for seamless cross-environment integrations with 99.99% tunnel availability.
Deployed AWS Sagemaker domains for AI/ML workloads, integrating monitoring and performance optimization for model training and inference.
Spearheaded the automation of cloud infrastructure provisioning using Terraform and AWS CloudFormation, reducing setup times by 75%.
Built Kubernetes clusters optimized for microservice architectures running ML workloads, integrating secure authentication (OIDC), secret management, and observability tools.
Designed and implemented robust CI/CD pipelines using AWS CodePipeline and Jenkins, enabling rapid and reliable application deployments across environments.
Proactively monitored systems using Splunk and AWS CloudWatch, resolving reliability and performance issues through root cause analysis and incident response.
Led cost-saving initiatives, such as optimizing S3 storage and cross-AZ traffic, which resulted in annual savings of over $1M.
Mentored team members in best practices for Kubernetes, cloud automation, and secure networking, fostering a culture of continuous learning.
Collaborated extensively with Network, Security, and Compliance teams to implement robust security controls, network policies, and ensure adherence to organizational standards across cloud environments.

AWS DevOps Engineer - Fannie Mae

Aug 2016 - Nov 2019

Provisioned infrastructure as part of Enterprise Data Integration (EDI) Group in Release Management, Engineering & DevOps (R.E.D) team, managing environments for 30+ application teams with diverse tech stacks (Informatica, Ab Initio, Tibco, Netezza, Oracle, IDR, MDM).
Implemented AWS cloud environments utilizing S3, EBS, EMR (Hive, Glue), EC2, RedShift, CodePipeline, CodeDeploy, and RDS, while configuring automated CICD pipelines integrated with CloudBees Jenkins, SVN, BitBucket, iCart, and Nexus Repository.
Established comprehensive monitoring solutions using Dynatrace for 250+ virtual and physical servers, implementing AutoSys for automated health checks of DB connections, EPV verification, Oracle roles, and disk utilization.
Implemented end-to-end disaster recovery solutions including Local Resiliency and Out-of-Region (OOR) recovery, ensuring business continuity through detailed failover procedures and documentation in SharePoint and Confluence.
Created and maintained critical infrastructure tools using Node.js, Bootstrap and HTML: AWS Cost Forecasting Tool, License Inventory Management system with DataTables, and Infrastructure Management Portal for comprehensive server/application inventory tracking.
Managed database operations including space-related issues for Oracle databases and filesystems (GPFS, NFS, Veritas) on SUSE Linux Servers, implemented Flyway deployment for Oracle and PostgreSQL databases with EPV/PAM integration, and successfully migrated to Delphix databases.
Created detailed architecture diagrams using HOPEX MEGA Tool and Microsoft Visio.
Executed successful migration from EPV to PAM across all applications.
Conducted proactive monitoring and capacity planning for Oracle databases, ensuring optimal performance through monthly release cycles while following ITIL processes for Incident and Change Management.

Teaching Assistant - University of Houston ClearLake

Aug 2015 - May 2016

Worked and developed different programs in C, VHDL, MatLab, for different software projects from end to end
Provided support to students in understanding complex concepts and troubleshooting technical issues.
Contributed to the development of course materials and participated in grading assignments.

System Engineer - Tech Mahindra

June 2013 - Nov 2014

Supported Lotus notes to Microsoft Exchange migration, ensuring seamless data transfer across platforms.
Managed server infrastructures and ensured 24/7 uptime for critical systems.
Collaborated with cross-functional teams to resolve complex server and network issues efficiently.